1. What are your prices?
We promise we will offer the most competitive prices to all our customers. Our prices may fluctuate due to different factors such as exchange rate, order quantity, time period, level of customization, and different trade terms, etc.
2. Do you have a minimum order quantity?
Yes, we do have MOQ. However, we will also be glad to supply sample vehicle to our customers upon their request.
3. Can you supply the relevant documentation?
Yes, we can provide most documents including but not limited to WMI, Technical Specification, Certificate of Origin, Dangerous Goods Certificate, MSDS, Certificate for Safe Transportation of Chemical Goods, etc.
4. What is the average lead time?
The lead time for batch order is about 30 days after the advance payment is received. For sample order it may take longer time, depending on the production load, your customized requirements and the availability of components.
5. What kinds of payment methods do you accept?
Our regular payment term is – 30% advance payment after contract is signed, and 70% payment before delivery, all by T/T. We will prepare and send you the goods readiness proof before you make the 70% payment.
6. What is the product warranty?
We do not provide warranty to all our exported products, however, we ensure we will use quality parts and components for all vehicles we supply. Meanwhile we will provide certain free spare parts to our customers in case they place batch orders. satisfaction with our products.
7. Do you guarantee safe and secure delivery of products?
Yes, we have established long cooperation with trustworthy freight forwarding companies and logistic companies who are experienced in handling and shipping our electric vehicles and parts in a safe way. In addition, we understand our products deeply thus we will always be able to choose the most reliable packing methods.
8. How about the shipping fees?
We will choose the most suitable and economic way to ship the electric vehicles ordered by our customers. We will choose the shipping company who offers the most.
Post time: Jun-11-2020